info@nikabutik.com

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RETURNS AND EXCHANGES

ALL SALES ARE FINAL ON JEWELRY, SHOES, ACCESSORIES, HANDBAGS, SWIMWEAR,
DISCOUNTED AND SALE MERCHANDISE. NO EXCEPTIONS WHATSOEVER!


Returns and exchanges are accepted on items that are unworn, in new condition and have ALL tags attached. Nikabutik.com reserves the right to refuse any merchandise that is not in the original condition. We lovingly inspect each item before we ship. Damage or omission of any items or items returned outside of the terms set forth by nikabutik.com will result in a RE-STOCKING FEE, 20% which includes shoe boxes.

Returns and exchanges must be postmarked within 10 days from the date your order was shipped (ship date is shown on your sales receipt). Anything after the 10 day period will be considered an unauthorized return. Any unauthorized returns will be refused and immediately shipped back to you at your own expense and your credit card on file will be charged. nikabutik.com reserves this right and you are aggreeing to all terms set forth on this page once you place your orders.




RETURN STEPS:

1) Call (847)696-1700 or email returns@nikabutik.com, the reason for your return. If request is accepted, you will be given an RA#.

2) Ship back the merchandise to our store. We must receive the return within 10 days of the date in which you were given the RA #. Write the RA# on the outside of the box. If we do not see the RA# on the outside of the box, shipment will be refused. Include a letter explaining reason for return along with the receipt.

3) We will process the refund according to your original payment. Nikabutik.com reserves the right to refund the CURRENT selling price on all items. Again, any items that are discounted or on sale are FINAL.

It's that simple : )

nikabutik.com does not refund shipping and handling charges.

Ship items to be returned/exchanged to:

Nika le butik
143 N. Northwest Highway
Park Ridge, IL 60068
(847)696-1700
fax (847)696-1701

PREORDERS:


Coupon codes can not be applied to preorder items.Delivery dates are an estimated shipping date. We do not guarantee delivery dates for preorder items due to unforseen delays by the manufacturer. Preorder items are sold on a first come first serve basis. We will charge your card for the full amount when the order is placed. If for some reason we are unable to fulfil your order we will issue you a full refund. We will accept cancellations on preorder items but ONLY for online credit. Refunds are not permitted.



Any SPECIAL orders made by you are not refundable or returnable.

SHIPPING:

We offer flat rate $8 ground shipping within the US only, excluding Hawaii. We also offer next day and second day service within the US as well as international shipping options. Nika is proud to ship worldwide.

Nika will not deliver to PO Boxes.

If UPS does not deliver to your address, just note that info during checkout and we will make other shipping arrangements.

If the order will be shipped to an address within Illinois, then sales tax of 10.00% is applicable.

By placing an order online at nikabutik.com you have agreed to all the terms set forth.

If you would prefer not to order online or are having difficulties placing your order online, please call our order line at (847) 696-1700 between the hours of 10AM-5PM CST.

When you select "Checkout" you will be directed to a secure site to enter your billing, shipping and payment information.

GUIDELINES:

Orders placed Monday-Friday before 10 AM CST will begin processing that day, excluding holidays, and will ship within 48 hours pending availability and credit verification. All orders placed after 10 AM CST will begin processing the next business day, and shipped within 48 hours. Orders placed on Friday after 10 AM CST will begin processing on the following Monday. nikabutik.com will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. We use UPS for delivery, and therefore are unable to deliver to APO/FPO addresses, as well as P.O. Boxes. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS OR HOLIDAYS





----------------------------------------------------------- PRIVACY POLICY:

At nikabutik.com, we are committed to protecting your privacy. We will never sell, rent or otherwise share your personal information. Please read this policy carefully, and feel free to contact us at info@nikabutik.com if you have any questions.

Information we collect and how we use it:



We collect a variety of information from our customers and visitors as they use our website. Below we've listed the types of information we collect, as well as how we use that information.

Your Contact Information Security:
When you place an order with us, we ask for your contact information (your name, address, phone number, and email address). We use this information to process your order, to send you updates on your order status, and to get in touch with you if we have trouble processing your order. If you elect to sign up for our mailing list we will send notifications to the email address entered. If you do not wish to receive these notifications, we will honor your request not to send them to you. If you contact us via email or postal mail, we will use the return address you provide to answer your inquiry. This contact information is not used for any other purpose.

Billing & Shipping Information:
During the checkout process, we collect your billing and shipping addresses. This information is used to process your order. This information is passed to our Internet gateway processor in order to process credit card transactions.

Other Information:


Children's privacy:
Protecting the privacy of children is important to us. Our website is not directed to children, nor do we collect or store personal information from users we know are under the age of 13. We urge children to obtain their parents' permission before sending any information about themselves over the Internet.

Opting out:
If at any time you no longer wish to receive communications from us, you can remove your name from our mailing lists by doing any of the following:
1) Send an email to remove@nikabutik.com Please be sure to send an email from each email address you wish to have removed.
2) Call our store at the number below or send a letter requesting a removal to the following address, making sure to include your full name, mailing address, and email address:

Nika le butik
143 N. Northwest Highway
Park Ridge, IL 60068
(847)696-1700
fax (847)696-1701


Please allow a reasonable amount of time for us to process your request.

Your agreement:
By using this website, you consent to the collection and use of information as set forth in this Privacy Policy. If you do not agree to this Privacy Policy, in whole or in part, please do not use this website. We reserve the right, at our discretion, to modify, update, add to, or remove portions of this policy at any time. We encourage you to check this page periodically to ensure that you are aware of any changes we may have made. Your continued use of nikabutik.com following the posting of any changes will signify your acceptance of those changes.

How to contact us:
If you have questions about this privacy statement, or the privacy practices of this site, please email us at admin@nikabutik.com or send us a letter at:

Nika le butik
143 N. Northwest Highway
Park Ridge, IL 60068
(847)696-1700
fax (847)696-1701